My men's Sierra Madre shipped extremely fast (via "free" ground) and arrived with only minor damage (broken front reflector, paint/words of right handlebar shifter rubbed off by friction with box enclosure). Although the packaging is not very protective, the bike does come with a 6 months warranty for parts and I'm happy (replaced both reflectors with head and tail lights; never notice rubbed off paint on shifter when riding).

I ride on 3/4 mile of dirt road and grass to get to a paved road. Although no bike is totally comfortable, this one is surprisingly so. Note that the rear suspension pivot is behind the crank so that one's feet are insulated from shocks (and the distance from seat to pedals remains fixed). The tires are large (26 x 2.125) with 50 psi max with no kevlar and with cheap tubes (plan on replacing these to prevent flats). The other components are inexpensive but name brand and they look good. If I didn't have to go uphill on grass, I might not need the... Read more

My husband is 6' tall and about 260lbs. He fits on this bike just fine and he finds the ride comfortable. The handlebars are adjustable for reach and height which is perfect. The shocks worked great on the mean streets of New York as well as on the bike path. He's had this bike for about 8 months now and it's holding up to his size just fine.

This is a solid, nice bicycle. The frame and resultant bike is very light weight, the seat is very comfortable, and the whole thing comes together fairly easily. The wide tires make for sure handling on unpaved park paths, the brakes are shockingly (literally almost flung myself off the bike once or twice) good, and the handlebar/seat alignment make for comfortable upright riding. The box showed signs of the shipping company's rough handling, but nothing was damaged.

I knocked off a star because it isn't exactly the smoothest shifting bike I've ever been on. I've fiddled with it quite a bit to try to resolve that, but it's still a bit of the twist, rattle noise while the chain fights for purchase, and then (usually) shifting. I might take it in to a "professional" to see if it's something I've goofed up or if it's just the type of shifter involved.

Still, for the money, I'm very happy with this bike.